I signed up to Skillshare Because of free trial.
The day BEFORE my trial was supposed to finish I got the email from them thanking me to Premium.
Naturally, I was confused. It is normal for businesses to provide free trials in hopes you enjoy the item enough to really pay for it. What isn't normal is for the company to LIE to you and charge you daily before the free trial is supposed to even end, in effect alerting you and stealing your cash. I was furious.
I looked on the internet and following 30 minutes of digging I found a telephone number for your company (Red flag, that which legitimate company doesn't have an easily accessible customer service number?) . I called this number and it moved right to voicemail. The voice on the research sounded like some stoned college child, complete with "ums" and "likes"(Red flag Number two). At this point I was freaking out cause most of these adventures were leading me to think this really was a scam. The only option left to me is to compose them an email via their site. This was more than 3 months before, and I have yet to get a response.
I'm appalled at the way that they handle company (by first tricking their clients, then dismissing their issues). They stole my money without warning and are now unreachable.
I moved back on their own site and even their advertising for Premium is really a lie. It clearly states that your Premium account is cancelable at anytime. What they actually mean is you're able to cancel it so that it will not revive at the next billing cycle (which can be an whole year!!) . They 10 Skillshare Classes For Bloggers — wholehearted woman are crooks. If their articles were any good, I'd have happily continued using their solutions, but each of their videos are items I can find on YouTube or other areas at no cost. The only thing I an do now is spare others the hassle.
DO NOT sign up for your free trial. If you do a bit more research you will discover a multitude of other reviews such as mine.
Proceed to Lynda.com or even YouTube. Please, don't make the same mistake that I did, and stay away!!
I wrote to Skillshare one final time, and it feels like in the previous 4 months they've really upped their client service match. I received a biased response apologizing to my prior experience and having an offer to repay me all of my money. This gesture was more than I anticipated, and I am grateful to know that people do actually work in this business, and it seems they're listening to the negative reviews and also attempting to create a better company.